We check every item we receive for quality, damage or defects. If we receive an item that is not suitable for use, then we ethically recycle it via our partners in accordance with ISO 4001 standards. Once we’re sure of the quality, we clean the item before adding it to our inventory. If you receive an item that is defective, or not to your standards, we have a 60-day trial period where you can return or replace any item.