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FAQ's
1Why do you charge charities/schools?
  • Our registered network will be able to track, plan for, and buy good quality second hand office furniture for their own use at significant discounts
  • A nominal value is charged to ensure collection (+95%)
  • Email confirmation provided once items are bought
2Who is in charge of preparation and delivery?
  • Relieve works with the donating businesses providing support and guidance
  • Key logistics agreed upfront (including Health & Safety, and access)
  • Communications and updates made via our platform
3How should items be prepared?
  • Ideally the items should be grouped to help efficient pick ups
  • Or grouped into itemised categories with easy access to all provided
4What are the best pick up locations?
  • Any may suit, but common constraints such as space, safety, timing, parking need to be addressed
  • Relieve will work with you and the onsite team
5When?
  • The donating business determines the time/ date
  • All communicated to our registered charity/ school partners via booking platform
6On the day?
  • Instructions provided within confirmation email
  • Times, dates, location, and other key logistic information (ie parking information) provided
  • Bring your personal unique ID code (within email)